Please include your phone model, its system version and the app version (Profile → About).
Please don't send your baby's health details by email unless they are needed to answer your question.
Frequently asked questions
Where is my data?
On this phone only, encrypted. There is no account, and your records are never sent to a server.
How do I export or delete my data?
Profile → Privacy & data → "Export my data" or "Delete all my data". Deleting is permanent.
Why do I see ads? (iPhone)
A banner from Google AdMob appears at the top of Journal, Insights, Guide and Profile. Never while listening to crying, on health or emergency screens, or during an emergency alert. Ads are never personalised.
Where it applies, you can change your ad consent under Profile → Privacy & data → "Ad privacy choices".
What is the microphone used for?
Only while you listen to your baby's crying. The sound is analysed on the phone and never uploaded.
Is this medical advice?
No. Baby Cry & Care is not a medical device and does not diagnose, treat, cure or prevent any disease. If you are worried about your baby, contact a health professional. In an emergency, call your local emergency number.